Serving DFW

Located in Forney, TX

(469) 720-4440

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Privacy Policy

Privacy Policy for Copelands Home Services

Last Updated: 09/27/2023

1. Introduction

Copelands Home Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

2.1. Information You Provide: We may collect personal information that you voluntarily provide to us when you contact us for services or information. This information may include your name, address, phone number, email address, and other contact details.

2.2. Service Information: When you request our HVAC, electrical, or plumbing services, we may collect information related to the service request, such as the type of service required, the date and time of service, and any relevant details about your property.

2.3. Payment Information: If you make payments for our services, we may collect payment information, including credit card numbers, billing addresses, and other payment details. Please note that we do not store payment card information after processing payments.

2.4. Website and Analytics Data: When you visit our website, we may collect information about your browsing activities, including your IP address, browser type, pages viewed, and other analytical data. We use this information to improve our website and services.

3. How We Use Your Information

We may use your personal information for the following purposes:

3.1. Service Delivery: To provide the HVAC, electrical, and plumbing services you request, including scheduling appointments, contacting you about service updates, and addressing your service-related inquiries.

3.2. Communication: To communicate with you about our services, promotions, special offers, and updates.

3.3. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3.4. Website Improvement: To analyze website usage and improve our website’s content and functionality.

3.5. Marketing: With your consent, we may use your information for marketing purposes, including sending you promotional materials or newsletters. You may opt out of marketing communications at any time.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

4.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as contractors and technicians.

4.2. Legal Requirements: We may disclose your information when required by law, court order, or government request.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information.
  • Correct inaccuracies in your personal information.
  • Withdraw your consent for marketing communications.
  • Request the deletion of your personal information, subject to legal obligations.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us from any of the methods below:

Address: 11808 S Profit Row, Forney, TX 75126

Copelands Home Services [Address] [Phone Number] [Email Address]

Phone: (469) 720-4440

Email: info@infocopelandairtexas-com

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the “Last Updated” date.